Fulfillment Policy

Fulfillment Policy

🎯 What We’re Selling


AZO  Media Lead-Generation Advertising Services for Roofing Contractors


We help roofing businesses generate high-quality, exclusive customer leads using targeted online advertising—such as Google Ads, Facebook Ads, and SEO campaigns.


What you get:

In-depth strategy session

Customized ad campaign design

Ongoing campaign optimization

Goals: Drive qualified leads (e.g., “Request Estimate,” “Schedule Inspection”) so you convert more homeowners into clients.



We don’t sell physical products—just expert digital marketing designed to deliver real-world roofing leads. If you need portfolio visuals or ad mockups, we’ll provide those during onboarding.



💲 Pricing & Currency


All pricing is listed in

U.S. Dollars (USD)


When you see “$1,300/month,” that means USD 1,300.


We accept payment in USD only.




☎️ Customer Service & Support


Need help? Reach us via:


Email: [email protected] (response time: within 24 hours Mon–Fri)

Phone: 267-800-6984, Mon–Fri, 9 AM–5 PM ET

Live Chat: Accessible on the bottom right of every page—connect instantly with a team member


We welcome your questions and feedback—fast, multi-channel support helps avoid misunderstandings and keeps your campaigns on track.




✅ Fulfillment Policies


While our services are digital and ongoing (not physical products), we want you to be clear on how things work:


A. Refunds


We offer a 30-day, money-back guarantee on ad management onboarding.To request a refund, email [email protected] within 30 days of your first invoice with details of your campaign.We may request campaign access or mid-campaign metrics for review.Refunds are granted at our discretion, based on reasonable expectation of performance shortfalls.


B. Delivery & Start Times


Campaigns begin within 5 business days of signing your agreement and receiving initial payment.You’ll receive your first impressions/click metrics within 48 hours of campaign launch.


C. Returns & Cancellations


As this is a service (not a tangible product), MP returns aren’t applicable.Want to cancel? Provide a 14-day written notice before your next billing cycle.Upon receiving notice, we’ll wind down active campaigns and pause billing.You may keep any graphics or ad copy we created.




🛑 Legal & Export Disclosures


Our marketing methods comply with U.S. regulations.


If you’re located outside the U.S., additional legal, advertising, or export obligations may apply—you’re responsible for ensuring compliance in your country.




🔒 Privacy Policy


We respect and protect your data. We maintain a full Privacy Policy explaining:


What data we collect (e.g., form info, ad platform data) How we use it (campaign performance, reporting) Who we share it with (Google, Facebook, analytics providers) How you can request deletion. Read it here: AZO Media Privacy Policy




📍 Our Business Address


265 Allen Ln

warminster, PA

18974



🎁 Promotions & Discounts


10% off your first 3 months if you sign up for a 12-month plan. Terms: Cannot be combined with other offers; starting discounts activates once campaign is live.Full details in your signed service agreement during checkout.




🔐 Payment Security


We’re PCI-compliant and use HTTPS encryption across the site and during payment processing. Secure payment is handled by a trusted, certified payment gateway.Your payment info is safe when doing business with us.




💳 Accepted Payment Methods


We accept:


Visa, Mastercard, American Express, Discover


Logos are displayed at checkout to make payment easy and transparent.




Questions?


If anything is unclear—or if you’d like example ad copy, campaign timelines, or client references—please reach out. We’re here to ensure you feel confident and informed before partnering with AZO Media.


Book Your Free Call to Find Out If We’re the Right Fit for Your Roofing Business!